Ruth's Chris Steak House

First time at THIS Ruth Chris. We normally go to Flemings, The Chophouse, or Molos in this area, but decided to change up. Not a good idea. First: we had reservations and arrived about 10 minutes early and were seated promptly, but it was at the end of the row almost in a corner, and by a full table of people (Black) celebrating birthdays. The hostess took us by several empty tables, but there were a couple of couples (Caucasian) near the front of the restaurant. I noticed a difference in them (being Caucasian) and us (being Black) Our waitress Natalik was very attentive and asked if we wanted to be reseated elsewhere, but I declined because I wanted to see if things were as they appeared to be, or if it was just a coincidence with the seating. The food was hot, freshly prepared, but flavor was off with the Strawberry lemonade, the lobster bisque, and the creamed spinach. They substituted and/or removed the items from the bill. We had to: pour our own water more than twice, clear the used plates by placing them on the neighboring tables, use the same utensils as the used ones didn't get replaced, and clean crumbs ourselves from the tablecloth. All of this was going on with a man who later was confirmed to be a manager; this man would occasionally walk through but never engaged with ANY of the diners. Despite my unsuccessful attempts to make eye contact. We wrapped our leftovers (we requested to do so), paid for the food, and asked to speak with the manager at the front. Another gentleman came to us who we had never seen. We really wanted to address the man who was making the rounds in the dining room, but this man was his superior so we shared our issues with him. He apologized and assured us that we were seated appropriately. I informed him that we observed another group (Caucasian) who arrived after us and were seated away from us and the birthday party, so that is in conflict. He seemed concerned about this incident, particularly of the manager not speaking with anyone. That is something that I'm not accustomed to at all, and could have been a more pleasant experience for us, and maybe the other diners.

This place is totally great. The food is really delicious and their cocktails are amazing. This is our go to place for happy hour, dinner, family celebrations etc. but I have to say their staff members are the best… Tonya is usually our waitress, she’s awesome!!! This girl goes out of her way to give you the best service ever. She’s kind, respectful, great sense of humor and most of all she always makes sure her customers meet their expectations about this great restaurant. Can’t wait to go back!! Maria M.

Lobster Mac and cheese is perfection!

Steak was very nice