The manager called me last minute to cancel my reservations for the tastemaker dinner because “everyone else canceled”. So now I have to find a new restaurant for my 5 year anniversary at the last minute. Very upsetting and disappointing. I would recommend the Alpharetta location it’s always a good time
Shrimp was rotten literally
I just got my MCAT score back and my wife and I went out to celebrate. She loves Ruth's Chris so we chose it. We sat down to dirty glassware and they exchanged it. The part that was disappointing was the service. The waiter was absent for long periods of time. He required close to 20-30minutes to do one thing like bring a dessert menu or bring boxes to pack our meals. We finally decided to ask another passing waiter to bring a box for our dessert because we were tired of waiting to leave the restaurant. For the money spent this was a very disappointing experience. I wouldn't recommend dining at this location.
Marcus went above and beyond to make our night amazing.
Great service by Marcus and assistant Will. Good was a so delicious and perfect! Loved the atmosphere, service and food. Glad I have it another chance
We ordered 2 burgers medium well to go. We get to our room one has no cheese, and the other one is missing the top bun. The burger was not good my wife didn't even finish hers. We have had there burgers in the past at a different location and where probly one of the best burgers. Not sure if it was do to take out and they don't care what they give or just no care at all. When I came back to get the bun they didn't even apologize just kinda laughed about it.
Joe was fantastic! Excellent service. My father and I had a wonderful time last night. Joe even asked the chef to come out and say hello!
It’s been a while since my wife and I had visited Ruth’s Chris due to a previous bad experience. Today’s however, they over-delivered both our expectations. My steak was perfect and, by far, the best I’ve had all year. Being fish lover, my wife’s salmon was also amazing. Additionally I’ve got to mentioned the service; starting with the host to our amazing server, Matthew —- All concerned were on point. Thank you Ruth’s Chris for resetting my expectations with a fantastic experience today!!