My best and absolute favorite steakhouse/restaurant to go.Everything about this steakhouse is just wonderful. I would recommend it to anybody.
It was my birthday and I had a great time.
On Monday March 4th, 2024 my two sons took me out for my birthday to Ruth Chris Steak House located 600 old country rd. garden city new york. We had reservations for 5pm. We were greeted by a host named JADA. The first words out of her mouth was a hoodies are not allowed inside the restaurant. One of my sons had one on. My son said politely there is nothing regarding hoddies on the internet. He then took it off bc we didnt want any problems. Since it was a early reservation there were only a few tables taken. As the night went on we noticed...yes people with HOODIES SEVERAL OF THEM. Finally i said hey im going to tell JADA WHATS GOING ON. While walking to see her a female manager said my i help you?? I said i wanted to tell JADA something...she said tell me...I told her what happened and immediately she went to the DRESS CODE HANGING ON THE WALL. She read it and said it doesnt say anything about hoodies. The manager told JADA and she said well that is what i was told. Yes but there are other customers with hoodies i said. I did not want to turn this into a race issue. But when you are spending 700.00 plus hundred dollars on steak and drinks it must be brought up. The manager said she will talk to her manager. While walking out we saw him and he really didnt seem to care regarding our complaint. More importantly NO NO APOLOGIES!!!!! This is unacceptable behavior especially from upper management. COLOR OF YOUR SKIN SHOULD NOT DICTATE POLICY!!! ALL OF US SHOULD BE TREATED THE SAME. LAST TIME AT RUTH CHRIS MAINLY THIS ONE. A SIMPLE APOLOGY GOES A LONG WAY. WILL KEEP ALL OF YOU UPDATED IF WE GET A APOLOGY......
The location was beautiful the service was mid level. The food we ordered was undercooked both steaks were rare when we asked for well done the crab cakes were awful. The salmon was undercooked nice place but mid level food.
This location is getting long in the tooth Could use a remodel.
I’ve been to several Ruth Chris across the world. The food is all delicious. And the service is also great. 2nd time this week here. Love the steak + lobster. Will come back again for sure.
Great food good vibes, hands down thank you
I have been here so many times and never felt compelled enough to leave a review until now. The excellent service I received from Elvin was like no other. He was so attentive and the recommendations on the food was on point. He is very knowledgeable and super friendly. I recommend anyone visiting this location in Westbury to ask for Elvin. Thank you !