Ruby Chinese Takeaway

Popped in Saturday night. Food was great, polite lady serving and it seems the food is cooked to order.

Totally bland, very expensive and waited almost one and half hours for delivery,, never again ,

Disgusting customer service here after waiting 2 hours for the food to arrive which was cold I dared to complain to be told by the manager he never wants to hear from me again. Well let me give you some advice it’s us customers that keep you in business so learn some people skills before you go out of business I have been a loyal customer of yours for years spending a lot of money in your takeaway. My family and friends who order from you weekly will not be ordering from you again you are a disgrace the way you talk to people on the phone!!!

The lady who served me way better then that rude man that normally is at front. Very good service and food as per usual amazing, satay chicken with mushroom fried rice and chinese curry sauce and jil yim chicken with a chicken makau. Amazing served at the right temparature good portion sizez worth the price i dont find it too expensive the food is affordable. The sesame prawn toast is sooo nice.

The food is great but the man who answers the phone always has an attitude

Great food. Good on price, taste and portions!

I placed my food order via their Website at 8pm and had to call them at 9pm to enquire about its whereabouts! The person on the phone explained that apparently the order hadn't come through the machine properly. Once found, he said that the food would be cooked and delivered immediately. It was delivered within 15-20 minutes, but it was flavourless and no chillies, considering it was a chillie dish! Only after reading a few of the reviews, it made sense that it is now new owners running the takeaway. My previous order a few months back, wasnt that great either. This unfortunately is my last order with Ruby. Time to find a new takeaway, after 20+ years

The food from this takeaway is alwasy great.

The last decent takeaway in Erdington.