Roy's Restaurant

Technology and Amazing Service On conclusion of the Expo West food exhibition on Saturday evening we went to dinner at the Roy’s Restaurant in Los Angeles. We had a lovely meal served by Shannon. We returned to our hotel to pack our final bits and pieces before heading out to LAX airport to return home to Charleston, SC. It was at this stage I discovered one of my hearing aids, which were two weeks old, had fallen out of my pocket (not ear), somewhere. But where? The last place we had been was the restaurant. We tried calling the restaurant only to discover the their phones were out of order. We had to leave for the airport. En-route, my wife Rose, kept calling the restaurant for a long shot chance that my hearing aid had fallen out there. Next thing Enrique texts back to ask how he can help. Rose, a seventy four year old granny, texts him back explaining the story, and which table we had sat at, and could they look around and see if they could find it. Not expecting any good news we were flabbergasted when they came back to tell us they had found it. Dilemma, we were in the car on our way to the airport. My son Michael was driving and suggested we get Christopher (my other son) to call Uber Parcels and have the hearing aid sent to him. Christopher was flying back to Cleveland, GA early next morning. My wife texts Enrique to say Uber Parcels is on their way and would be there in four minutes. The driver actually arrived two minutes early and collected the hearing aid. Twenty minutes later he had delivered the hearing aid and it cost me $10. I sat in total disbelief at how quickly everything had happened. I was so impressed at the service Enrique gave us. But equally impressed at how Uber Parcels stepped into action to get the hearing aid from the restaurant to Christopher in such short order. Christopher was flying to a completely different destination to us but we would be meeting up with him in three days time. I was also super impressed with my talented “super granny” wife coordinating everybody and getting it all to happen. My faith in the goodness of people was restored and equally my appreciation of how modern technology solved this situation. Thanks to Enrique, Rose, Michael and Christopher.

Roy's was a wonderful dining experience during our stay in Anaheim. They made my baby's 7th VERY special! Definitely recommend to anyone more concerned about quality and value than the price tag! Great eats, no doubt!

Went again, food quality has deteriorated. And I never received any coupon despite asking me to fill out a form several times.

Very nice restaurant. Definitely expensive. Drinks appetizers entres and dessert were all delicious. Recommend the lobster bisque soup and the pineapple upside down cake!

Excellent Dinner. Small menu but high quality options.