Royaltea Brookline

英語がほとんど話せない中、おうかがいしました。 スタッフの方が、拙い英語を一生懸命聞いてくれて、きちんと欲しい商品を注文することができました。 優しい思い出ができました。ありがとうございました。

I would give it a zero if I could. The lady is so rude. The music is so loud it’s like walking into a nightclub! She took my order incorrectly, and when I tried to tell her that it was incorrect, she was extraordinarily rude and said, unless you pay for a new one, I’m not making you a new one. The only reason I ended up paying for a new one was not to disappoint my eight-year-old daughter. I will never go back to this place. The lady is very rude and is not deserving of anybody’s business.. as a matter of fact, the customers behind me seem like they were having an issue as well, because she started yelling at them as well. I got overcharged!!

is very good ; thanks!

So bad, don’t waste you time and money here. Customer service is so rude and they mess up orders. Way too sweet even though I put NO sugar: doesn’t make sense. Go to a different location for better bubble tea.

和皇茶喝了几年了，他家的水果茶和冰沙是我的最喜欢的，每次来都能喝到最想喝的茶，他家的饮料比别的家的都好喝

The fruit tea and milk tea in this store are very delicious. My friend and I went there today and ordered a full cup of fruit and drank the taro smoothie. It was delicious. I will come again next time.

Open earlier Please! Given the large amount of caffeine in a cup of milk tea, I don’t think many people would drink it in the evening and get a good sleep afterward. I always wanted to grab one on the way to work though. But it is always closed in the morning….

Missing item for big package, broken seal on cup!

The cashier on September 10 at 9pm was so rude. He messed up my order, forgot to add bubbles, not coming here again, used to be a regular customer but after this not anymore.

Professional staff