My husband, myself, and my emotional support small dog. We came in ordered a medium cheese and sausage pizza. People came after us, we were approach by an employee, and he questioned us as to why we were there, my husband told this man that we were waiting for our pizza, that we ordered a while ago, he then asked for the receipt, my husband told him he did not receive one. He then asked the young man who took our order. The. He said it would be a few minutes. They were busy with online orders and forgot. The pizza was good.