I had Anna serve me and my team on several occasions during our visit and we noticed on several accounts that she functioned as the sole server for over 40 people, and alongside a bus boy. She truly presented as focused, collected, organized, and demonstrated her ability to show good customer service on multiple fronts. She appears to have the skill to operate at higher functions with her supporting our visit as a very pleasant experience. She made the experience at the restaurant the reason our team preferred to remain local to our hotel vs. going to another site.
It's not always about the place, very often it is about the people and I felt that I was local and a part of the local environment because of the amazing staff at this Bar..
Despite having a very difficult name to pronounce (lol) Sara was amazing!
Sarah was very pleasant and made my experience very enjoyable
Recently had brunch here. We sat at the bar and service was incredible. Food was top notch and was big portions. The service was above and beyond. It was our first time in Boston and between our bar tender and the manager they were able to give fantastic recommendations on other places to visit. Overall just a great visit. Thanks again from your Alabama guests!
We had breakfast it was great. We had lobster omelette and chocolate pancake and it was delicious. Nice vibe and service! Would recommend
I hope the management sees this. The staff is amazing like top notch but management is so poor because they did not staff well on New Year’s Eve which took away from people’s experience. To no fault of the amazing waitress, bartender and cook. Having one person waitressing and one person bartending and one chef on New Year’s Eve is not ok.
M for "meh" for the bartender on a not busy Tuesday night. Stopped by with a friend (we are Boston locals) for a drink and the bartender was really not friendly or attentive. There were 7 people around the bar and just a few in the dining area. When we sat down, no "hello" or "just a minute guys" just ignored for a few minutes until he was ready to take our drink order. Bad vibes. Check out one of the many more colorful bars within spitting distance!
It was my friends birthday dinner and the food was mid, asked for coke they gave me a Diet Pepsi, asked for vegetables and didn’t get them. Waited almost an hour to get our entrees didn’t get any appetizers. Over priced, don’t get me wrong it’s really nice inside but don’t be fooled about the service and food it was horrible. Seriously was unpleasant.
I came to Boston on my birthday trip and stayed at the Canopy. We ate dinner here the second day. It was honestly so, so, SO good! The crostini and meatballs were the best. My partner had pizza which was good. We also split some chicken wings. The vibes were immaculate, it was so romantic and they were playing my jams!! Our waiter was amazing and the bartender was also amazing. We had a really good experience here, and at the Canopy as a whole.