Rosati's Pizza

I recently had the unfortunate experience of catering a birthday party with Rosati’s, and it’s safe to say it was not a pleasant experience. I opted for their Party Package 2, priced at $140, expecting a hearty Italian feast for the guests. However, what I received was far from satisfactory. The most disappointing aspect of the catering was the Italian beef. It was advertised as juicy and flavorful, but in reality, it resembled unseasoned soup. Despite being marinated in its own juices, the beef lacked any discernible taste. It was shockingly bland, leaving me feeling like I was eating nothing at all. To make matters worse, despite being promised 3 pounds of beef, what arrived looked more like a pound and a half, drowned in broth. This meager portion was nowhere near enough to feed the 12-15 people as advertised; in fact, it barely managed to satisfy 6 guests. With no leftovers to salvage the situation, I was forced to scramble and cater from elsewhere at the last minute, turning what should have been a joyous celebration into a stressful and embarrassing ordeal. While the other items provided were passable, the disappointing quality and quantity of the main dish overshadowed any positives. It's unacceptable for a catering service to promise a certain quantity and quality of food and fail to deliver on both counts. My experience with Rosati’s catering left a sour taste in my mouth, both literally and figuratively. In conclusion, I would strongly advise against using Rosati’s catering services if you want to avoid disappointment and embarrassment. The lackluster food and insufficient portions simply don't justify the price tag. Save yourself the trouble and look elsewhere for your catering needs.

Food is what you’d expect- their pie is solid but sadly their customer support is lacking imo. We had a negative experience and were hoping for a little accountability and maybe action to resolve the mistake. There’s a ton of other great authentic pizza options in Chicago that would love the business.

Natalia and Jose were amazing great customer and helped pick out the choice me and my friend wanted. Employees like this is what keep business booming.

The food is amazing the service is bad

Great Taste and Fine Service and decent Deals ! Thank You Rosati's, Michelle was very polite and Always helpful whenever I order from your resturant on Western Ave. We often order pizza while I am scheduled to work at WGN TV in Chicago. Thanks Michelle our order was very satisfing. Create a profile online and get the deals they offer.

Very good service.

Ordered via DoorDash, the correct name was on the receipt but the ENTIRE order was wrong. I am a vegetarian and ordered a 16” cheese pizza… I received a 12” Hawaiian Pizza, ham and all. This isn’t on doordash because the receipt said my name, but they slapped it on the wrong box. Y’all… you have one job. Come on.

It stays open pretty late so I was happy of that, pizza is pretty good and the people working were very kind, definitely come here if you want some good pizza