Romano's Macaroni Grill

Not a good visit by any means. Did not feel welcome at all. We felt like an inconvenience, we were not difficult by any means. As someone who works in the restaurant industry as a server/bartender for 15 years, I don't think we will be back. I hate writing bad reviews but the visit was not at all pleasant and we were not difficult . My girlfriend and I came in. No one was there, we still waited a good minute to be greeted at our table. I won't name drop our server, he may have been having a bad night or under the scrunity of bad management. We told him we were looking forward to having Macroni Grill, my girlfriend was craving it and it was our only night off together (date night). He seemed to be in a rush and did not attend to us very well. The menu had a bug on it. We weren't offered any bread and had to ask when he came back after not getting any to begin with. We ordered pretty quickly so we didn't hold him up, it seemed very hard to get him back to the table. My girl had a sweet tea and he never gave her a refill on it, I put the glass at the edge of the table for him to see it but nothing happened, she ended up just drinking my coke. We finally got our refill once she finished my drink as our entrees arrived. I stacked both glasses and still had to say hey can we get a refill and he said oh. She ordered a salad that never made it out, he told us he was sorry. She asked when the entrees came if she could get some grated cheese and black pepper. He never came back for that so I got up myself, found the black pepper and did it myself for her, couldn't find the cheese so I found him and said hey can we get the grated cheese please and he then came over (he was rolling silverware) and did it. I would have done it myself if I had known where it was. We weren't enjoying ourselves at that point and felt unwelcome so we had our server get us to go boxes and the check. I pre-bussed the table, since he didn't. $65 check for an unsatisfactory expierence to say the least, not happy. Didn't even want to stick around for a manager, let alone desert. The food was decent but I had a feeling after seeing the restaurant sign and how there were only 4 letters lit up, that the restaurant may not be taken care of (saying in the industry). I don't know what else to say, wrote a note on the table in crayon. Hope this helps better the next person's expierence here.

Foods!

Expected better food, but the service (Lola ) was exceptional!!!

I just drive there to pick food and back in the office no napkins no fork and people said is a good restaurant I’m sorry but is not good.

My chicken Marsala was tasty, though the lunch portion was quite small. The large serving of lasagna came with a generous salad, which was probably a better value. We had finished our meals at both tables before taking advantage of having the opportunity to ask for bread. All of the butter went to the other table, but the bit of seasoning remaining in our bowls provided added flavor to the already good, fresh bread. The service was friendly, and the atmosphere pleasant enough except for the cold temperature--even wearing jackets and sitting near the fireplace. Nevertheless, it turned out to be a good place to play bridge and for everyone to select a favorite meal from the variety offered. None of us had to hostess or prepare lunch, so we could play more with greater concentratration, and the location worked well for all of us. We felt welcome there and would certainly consider returning for another special afternoon.

Romanos Macaroni Grill was delicious. Our waitress Becca was very professional, light founded and super funny. Not to mention the food was so good and the plating was beautiful. We had minor inconveniences with the environment, we ate early dinner time. 6-7. No rush, restaurant was not crowded whatsoever. There was zero excuse for the atmosphere. The men’s bathroom was dirty, there was a disgusting, overused apron laid over the sink hanging off of the faucet. We also had an issue with bugs, we were seated and noticed them almost instantly. We were moved to another table, we had the same problem there and began to notice this issue on multiple tables surrounding us. Becca was very understanding, and handled the situation well. The service, food and staff were all amazing. Just minor issues with the cleanliness in the environment, as well as the management. I am somewhat shocked that we didn’t receive any kind of discount or at least an apology from management. The bugs pretty much minded their business so if you don’t mind hanging with the dudes…. 10/10 recommend for you! #DinningWithTheDudes

Kai was very attentive and gave us excellent service He was awesome!

Rick M is an excellent server! Friendly, knowledgeable and always exceeds our expectations. We could not ask for a better server. Dinner is always tasty & enjoyable. Prices are reasonable. Would love pizzas to come back. We love it here & would highly recommend Macaroni Grill on Red Bug Lake, Oviedo Florida.