Portions have been reduced. I have ordered for my staff in the past 10 years and always good. Got complaints today. Scrawny breakfast burritos and no free salsa? Ordered 14 burritos so the bill wasn't minimal. Don't lose your QOS (quality of service) you'll lose customers. Just saying.
I go to this location all the time ordered a sport burrito. It tasted like they poured the salt on it, had no flavor but salt. I was so disappointed.
Found a bag twist tie in my burrito. Disgusting
went to the drive thru and ordered a California burrito and asked to cut it in half. When I received the burrito I opened it and I wanted to make sure it was cut in half, but it wasn't cut in half, instead a portion of the tortilla was torn off and I asked the cashier, "Why the tortilla on the burrito was torn off?" she replied, " I don't know I didn't cook the burrito." I asked her to go asked the cook what happened with the tortilla and gave her the burrito back so she can have them cut the burrito in half, she came back saying nothing, but just handed me the burrito and I drove off the drive thru and opened the wrapper the tortilla was still the same condition, but just cut in half. Cashier was rude, the price increased, and portion of food decreased. NOT GOING BACK!
Great food!! Quality ingredients! Staff really nice! Prices haven't changed much but portion sizes have gotten smaller.
For a robertitos this place must have a drunk cook. The service is always good. The food is never hot not even the tortillas. I love robertitos all across Fresno. But this place really needs help. It's like eating leftovers from last items dinner. And they don't care, if u complain it only gets worse. I don't mean any disrespect but down on Herndon there is an albertitos and it's cooked right now!