Rescate Coffee

My favorite coffee shop! They have so many fun items and amazing ingredients. I can't even pronounce some of them.....but wow do I love them. If you are driving down I-5 or if you want to make a detour it is worth it.

Yesterday I went to this cafe for the first time. I liked it very much. High-quality food, tasty, inexpensive. And the workers are very hospitable. It's a pity that there is only one such cafe.

If I could give 0 star I would. Usually come to this shop twice weekly for over one year. I order the same thing each time. The assumed manager has helped me multiple times. This morning I go in, the cashier rang me up for a hot version of my usual. Manager gave me the hot drink and I told him I always get iced. He was adamant that I ordered hot. Is the customer always right or is he? Made me pay for an iced drink. So now I'm leaving, with two drinks. Manager says "make sure to ask for iced next time" I'm wondering how someone with no customer service skills has an operating business...probably why I was the only customer in there. Don't recommend this place, but Temple Coffee, 18 Grams, and even the Nugget Market holds higher levels of grounds, syrups and customer service. The managers response to my initial review simply reflects his lack of understanding of customer satisfaction. Understandable why his staff appear so displeased with their workplace, not very welcoming.

Their coffee tastes great, and the shop has a pleasant atmosphere with plenty of tables inside and outside. It's not too loud, like some coffee shops can be. I'd be here more if I lived closer!

Wanted to update my review because I found out the name of the very rude man I had an interaction with. His name was Anthony. Looking at other reviews I feel relieved I'm not the only person who had a troubling experience with this man. It was my first time at this coffee shop and I asked where my bagel was since I had noticed that people behind me were already getting their orders (I did not even mention this part because I didn’t want to sound petty, I was generally curious!!) and he started showing attitude for no reason when being asked this simple question. Then when he brought out my bagel it had egg in it when I specifically just asked for cream cheese which is fine because mistakes happen, however, when my friend went up to Anthony and let him know he snapped at her in front of everyone and told her to “talk to the other guy because it’s not his problem”. There is a way to talk and treat customers and this is definitely not it. Overall a really bad experience and such a bad vibe. I wanted to like it since I live so close and go to school nearby but I would rather just take the 5 minute drive and go to Pete’s Coffee.