Redwood Grill in Los Altos

Great food and very nice wait staff. Nice compliment to the neighborhood. Now with pizza.

Cool atmosphere, like a western tavern and bar in the middle of sleepy Los Altos. Food and service were good, not exceptional. Full bar and good cocktails. Tacos and ribs were good. Hamburger was a solid 7, brussels sprouts were swimming in oil.

Good food, good service, good atmosphere, what's not to love about this place? Oh wait there's a 5% charge tacked on the bill that just leaves a sour taste in your mouth at the end to take one star off.

Outrageous pricing and misleading charges. See pic. $15 + 5% arbitrary surcharge for a sad little 3.5” avocado toast you can make at home. The bread is store bought. Arugula from a bag of salad at Andronico’s. Total rip off. 5% charge because their costs are going up? So are mine and the rest of us. Because my gas is more expensive, should I not pay my full bill?? Opportunistic price increases are unethical. Does this go to the staff or in the owner’s pocket? Misleading language on receipt. The 5% is “equitably distributed amongst operational increases” but NOT to staff benefits etc. Give me a break. Great staff. Average food. Pathetic portions. Won’t return. Don’t recommend.

5% surcharge? Not gonna happen. I don't do ambush pricing.