Red Robin Gourmet Burgers and Brews

Service was good. Burger came out cold the first time but the server reordered it. There was only one server in the entire restaurant at the time. Came out hot the second time.

Just left a review under a different account. Now leaving an additional one. I just called to request a refund because my food was terrible along with service and they just hung up on me immediately. I'll be visiting the store tomorrow in person to get my money back. Disgusting how badly the staff is trained and the food too. Never coming back here again and I recommend you don't either. Worthwhile to drive out to Bowles or Centennial locations.

The kids here need to be fired or a manager needs to step up and teach them how to do their job. 3 guys, all just hanging out and playing on their phones. Told me my order would be ready in a "few minutes" 45 mins later, still don't have my order, the kids had not acknowledged me once spite visually seeing me getting annoyed and me making very intentional eye contact. Finally the manager comes out and sees I'm annoyed, asks my name and like magic my order is in my hands. It had very obviously been sitting on the counter for 20+ minutes as the pizza and burger were both room temp. Give accurate ETAs, communicate with the customer and most of all, bring them their food when it's ready and fresh. Lazy rich white kids, same issue as 75% of the other restraunts in the area. I'm a traveler and this was by far the worst location I've been too nationwide. The food was also very mediocre in preparation, burger was soggy with cold fries and a cold pizza. Still trying to understand why they need 3 teenagers sitting on their phones up front and none of them doing their jobs. Also watched them hand another customer an incomplete order... not even checking recipets for the orders they do bring out?! Amateur hour at this location.

Always pleased with this restaurant. Favorite is the bottomless steak fries. Can't beat these fries. I shouldn't be eating so many, just Can't help it

Great burger

Pick-up order was ready when I arrived. Order was correct and the food was delicious.

I ordered takeout here and it was dreadful. First of all the food is very over priced for what it is. Second off your staff wouldn’t even acknowledge me when I walked in. Terrible location with overpriced food would not recommend