Red Robin Gourmet Burgers and Brews

The server was more worried about leaving the shift than serving. Ordered salad. Had the bottom of the whole stem in it. Wilted lettuce. Had to ask for the peper chips. When the only time she came around. Didn't even bring a bill. This place should have closed instead of Ocharleys.

The food is usually decent as long as the wait staff gets it to you. We ate here for the second time Saturday and when our food finally came out you could tell it has been sitting under the heating lamp for awhile. It’s funny that the menu says bottomless sides yet the moment the food gets dropped off the waitress never comes back so I’m not sure how you would ever request more food or even a refil. Both times we’ve come we have had the worst service of anywhere in Grove city but who knows maybe we will dine in one day and a server will actually provide decent service. All in all the food is okay and service is absolutely awful.

The service was really slow, and I am not sure if it was because the kitchen might have been slow or if the waiter just didn't pay attention to when the food was done. We didn't see him but for the standard three to four times. It smelled bad when we first walked in, so I'm not sure what that was about, but it was a very unpleasant smell. The fries were really soggy and might not have been cooked all the way. They gave small portions of fries, so I had to order two of them at once to get a good portion of them. I ordered my burger medium, and it came out well done. I would have said something about it , but it took about 25 minutes to get it, and I had to be somewhere shortly after we got our food so I didn't have time to wait for a new one. I don't think we will be going back to that one.

I love this place! My now favorite outing. Thank you employees for treating my children and I wonderful

Was the worst experience I have had with Red Robin. I wouldn’t even give one stars. When we got there we were waiting. I’m in an electric wheelchair and there was really no place for me to sit to wait. Was rudely told that I was in everyone’s way. Finally got seated and ordered. Got my food which was a chicken salad. The lettuce looked like they just put a head of lettuce in there and topics over top without even cutting up the lettuce. Found a long piece of black hair in my salad and took forever to trace someone down to tell them and they acted like I put the hair in there. I have short hair so it was not mine. Took forever to get a new salad out was not told sorry or anything and was still charged the full amount for the salad. The salad didn’t even have much dressing on it. The waitress just kept saying she had the whole side to take care of we were not her only table but yet we asked for boxes and she got the table boxes without a problem but we had to keep asking different people for boxes and she finally had someone hold some drinks so she could get us boxes rudely. Than she said that we needed to send all the dirty dishes down to the end so she could take them away. She clapped when we left. Everyone that worked there were rude and acted like they did not like there job. I will not be going back and would not recommend them. Again if I could leave no stars I would. It was for my brothers birthday. They had time to do a birthday celebration for another table. They had fries if you wanted more fries just sitting under a heat lamp so if you asked form more fries you received them. My sister got a set and she said they were cold. I watched food sit up there for over 5 minutes before taking to tables. They would touch peoples buns in the food and than take them to the tables. They had a trash can right by the food that was just cooked and they had a broom and dustpan next to the trash can and they even used the broom and dustpan closed to the flood and dumped it in the trash right next to the food. Someone got the wrong order so the waitress brought it back and asked the one lady what to do with it and the lady said just sit it there and grab the correct plate. Nobody ate off the plate so when the light hits it it will be fine. They literally took it to another table. I thought I was going to get sick. She acted like we should eat and leave never mind it took for ever to get my salad. I was the last one to get done eating. Good luck if someone goes there. Wheelchair accessibility: Not really anyplace to sit and wait till table is ready they just keep telling you you are blocking the way. Very inconsiderate.

Good, nothing great but good. Make sure to catch em on a good day though

Glad to be going back to one of my favorite places Dietary restrictions: Gluten free