Red Robin Gourmet Burgers and Brews

Disappointing, seriously lacking & overpriced!! The table we were seated on was dirty, several tables were dirty while hostess and others were just standing around, we had to ask for somebody to wipe the table they sat us on Important to note only two tables were occupied so not busy at all Server showed up, took our orders and was never seen again for the whole visit Food was brought by another person, burgers were ok but the fries were cold or barely warm (obviously not freshly made) We wanted more fries and refills on drinks but no one was available I walked to the kitchen where several servers were chatting back there I asked for refills and fries, they said ok but no one came after another 10 minutes waiting We paid on the table and left Very disappointing and not really sure how they stay in business with such poor service and obviously poor management

this location is ghetto !!!!!!!!!! These people are awful ...all the Morse road Trash comes here !! Avoid !!

Went on March 23rd. Our server was unfortunately unprofessional and proceeded to ignore us after we got our appetizers, only showing up when it was time to pay. Our food came out cold and our server had an attitude when we told her. She wasn't even the one who brought our food. Then we had friends who went the next day, proceeded to be called liars and yelled at by their server. Not to mention everything is overpriced. Underwhelming food at high prices. Nope

My son wanted to go for his birthday, another customer was angry about his meal and got into a screaming match with the waitress right next to us. The manager only intervened when he threatened to shoot up the restaurant. A cook had to come out and force him to leave. My son began crying from the shooting comment, I felt maybe we were entitled to AT LEAST a discount, and the manager told us to kick rocks. I've already contacted customer services but have not heard back within the time frame they specified.

Derrick made my entire visit. Amazing. He was smiling the entire time and was very respectful and polite!!!! He most definitely deserves a raise!! Thank you so much Derrick will most definitely be coming back!

The guys and I went out for lunch. Red Robin's wasn't very busy, so we stopped in to eat there. We were taken to a table and greeted by our server Derrick. Derrick was very helpful, polite, and attentive to our table. He is honestly why I am giving this place 3 stars instead of only 2. Derrick's service to us was easily 5 stars. The food was good, however, it was far from gourmet. I could see the sauces being warmed up in there plastic bottles in the microwaves. The food came out alittle cold, especially the fries on the first time around. I was disapointed with my "gourmet" burger, as the tomato was not only small, also extremely thin. I could see the cheese through it. I understand if the large tomatoes are not in season, but at least put 2 or 3 on them. We also had milkshakes, which were very good and well worth it.