Red Robin Gourmet Burgers and Brews

I waited at the bar for 15 minutes without getting even acknowledged. Then I asked to be re-sat at a table, where I sat for another 15 minutes without anyone coming to the table. I then ordered my meal and an appetizer, which came all at once, even though I was very clear and explicitly stated I wanted the appetizer first , as an appetizer. Definitely would NOT recommend eating here.

We got great service, thanks to Kristyn our server! Drinks and bottomless fries came out immediately. She was so welcoming and willing to adjust all of our orders to fit our needs. (Celiac and dairy allergies). Food was awesome too. Thanks Kristyn and Red Robin!

We sat down and got a drink order in, after our server Zachery brought our drinks, we ordered. My burger came out with slaw which wasn’t a big deal and got my fries. Our daughter also got just a basket of fries which came out maybe 7 minutes after our food, my alcoholic drink (which was the first order we made) also came out after my food when I asked about it. Had to ask for silverware and napkins, kept grabbing napkins off of a dirty table. Glasses were dirty, knife was dirty. Usually I don’t care too much cause i also work service, I get it. What put the icing on the cake was waiting for our server to get the $2 off for the slaw I didn’t order. After he fixed it he came back and said he took off the burger cause ‘it seems like we needed it’….. I’m guessing a manager fixed the bill cause that’s who usually does. Still tipped on my normal bill. But that was absolutely insane to say to a customer. Don’t judge people. And fix YOUR mistakes.

Short staffed I get it… decided to get an order Togo. Asked for no bun 10+ times and still got a bun. Asked for no side, still paid over $20 for a burger not cooked medium, very well done. The egg white of the egg however was not cooked all the way, runny white. Overall wish I spent my money elsewhere.