Red Ribbon Bakeshop

Food is always good. Customer service can be better especially compares to the customer service you would get in the philippines. Definite must try are their empanadas and cheesy mamon and butter mamon. If its hot try their halp halo as well. They also have value meals, you’ll get an entre, dessert, and a drink.

We opened a bag of mamon we bought today, and every single one we opened had mold. The expiry sticker says December 31st but today/we bought it on December 29th.

I asked politely the staff if I can take photo of the items they are selling in Filipino and the person in the register wearing mask (Annie) bluntly answered Yes - without any customer service or any enthusiasm. I grabbed a pack of the variety of Mamons and ordered a slice of black forest cake while she was packing it in a to go pack; the cherry on top of the cake fell off on the table. Annie just placed it back to the cake as if like nothing happened. She also knows that I am looking at it. Never said anything or apologized for the incident. I was in a shocked and was not able to react or say something. I paid the items and left and we just removed the toppings of the black forrest cake. This should never happened, I do not know how clean that table was and she did not even replaced it. It is alarming because she could just do it like nothing happened right infront of the customer. Makes me wonder what else she can do while the customers aren't paying attention. The mamon pack has expiry of 09/2024 but after 2 days of purchased 2 of the items were moldy a waste of money. Will not go back to this shop again. Lots of parking available outside and they are free.

Apaka sarap Apaka sulit Apaka friendly Arat Na!

They gave me a wrong cake yesterday. Ordered mocha roll but when I opened it today it is chocolate. I came all the way upstate NY to visit the shrine in PA. Better check your item first before leaving the store. Just ruin my bday today.

This is a Filipino Bakery Chain icon. You are not Filipino from the Philippines if you do not know the brand. As expected most of their products are commercialized and pricey. We ordered chicken and beef empanada, chocolate and mango cake slices and palabok family size. Good portions and flavor on point. Place is clean as well as the bathrooms. We will come again.