Service was inadaquate?had a reswrvation still had 2 wait hour and 44 minutes?not good
Needs a total Re haul Old, understaffed Food was brought out cold Won't return
Too damned expensive!! But everything was good.
My husband and I had lunch at Red Lobster today. The food was good, but the service was HORRIBLE. I believe our server’s name was Jack. The service was so bad, we were like angry when we left. Little was done to make up for the bad experience we had. The Manager even said that was the usual experience when Jack was the server.
They were so incredibly busy and "in the weeds". People were being very rude about the wait and every one of the staff members stayed calm and worked very hard to get people taken care of. The food was perfect.
Simply the worst customer service. Easy to see why the company is failing. I ate there this on Monday, and I will not be back.