Both locations nearest me which is a hr. away, 2 star reviews is legit. Nasty establishments, leaves alot to be desired. All the way up from staff to management! Many years of going..has to be the worst i've seen it. What a disgrace! And ridiculously high $$$ for such substandard quality in food.
Great service..my god mother and I enjoy the food..Keshia was our server what a pleasant person to have working for them..and the manager on duty that nice was very helpful..
The worst food I have eaten in years . I ordered shrimp pasta it tasted like noodles and sauce no flavor whatsoever. I also ordered curbside and no one came out I had to go inside and pick up. The worst I will never eat from this place again!
Had lunch. Both ordered ULTIMATE FEAST. Food arrived hot. Everything done to perfection. Broccoli done al dente. Cole slaw perfect. We shall return!
Waited about 30 minutes for drinks to be served. Took order after that. Short staffed. Was there at least 75-80 minutes before food got to our table. I think this is a little shy of industry standard.
Did an online order. Was told to pick up at 4:25. At 5:18 which is nearly an hour after told to pick up our food I still just got the food. They continued to say they’re waitressing on the biscuits. Meanwhile $40 lobster A fish dinner and steak sit in a box gathering humidity and getting cold. No sense at all there! Not the 1st time I’ve had an issue with them being slow. It will be the last time as I will never come here again and suggest everyone find one of the many other places here to eat at. Especially if you don’t want to wait over an hour for your order!
I don't visit my local Red Lobster anymore, mainly due to the long wait time and poor service, but this one of of my usual vicinity was very nice. You could tell by the clientele that this was a popular spot and one couple even told us that it had improved with new management. Sometimes, the people is all it takes! The food was good... Lobster Fest and so was the service.