Red Lobster

Server was 0

Foods good drinks not good ,but my family an me has been going to different Red Lobster for years drinks always good until now.

The service was absolutely the best. Ever need was met with a positive attitude. The food was good and the prices were very reasonable. Our next visit we were blessed to encounter JJ. He made the difference of was going to be a bad experience. I shared my experience with the management. JJ services were 2nd to None. Thanks JJ for making a difference.

Beside I didn't get enough Alfredo sauce on my dish an no ranch in my to go bag it was good I had Alfredo sauce at home but I dint have dressing for my salad

Friendly, and food on point

Everything was nice

Me and my mother had a horrible customer experience dealing with Dominic (manger) and waitresses Harriet. We both ordered the 20$ shrimp special and was not informed what it comes with. The waitress asked us what kinds of three shrimps we wanted and we placed the order. After that Harriet (waitress) kept asking us 3-4 times if we want another round of shrimps (again not being informed that it does not come with the meal special that we ordered). When we were finished and got our check. They charged us for the endless shrimp even though we DID NOT ASK FOR IT. The waitress served to us without us even knowing. The manger (Dominic) then stepped in and blames us for the Harriet’s mistake. Still charging us for Harriet’s mistake and telling us we cant take the food out even though it is already in Togo boxed and bagged up. You would think the manager (Dominic) would know as the manager that when a worker from your business makes a mistake the customer get accommodated for that mistake and an apology. Clearly it didn’t go through his non-qualified head because I wouldn’t have to deal with his attitude nor his waitress attitude to just get accommodated if he understood that. What’s even more crazy is that apparently the customer is supposed to know more about the restaurant menu/specials than the actual workers that get paid to be there since we got blamed for their mistake and them still paid for their mistake. Seems to me that they don’t want reoccurring customers but instead want the place to be deserted. I will let anybody that I know or meet know not to go to this location and go somewhere that actually knows how to keep customers coming instead of making sure they never come back. The rating/reviews speaks for itself and apparently the customer service too.