Red Lobster

I had a terrible experience at this restaurant. I arrived at this restaurant at 10:10 and was not allowed in. Their website says they close at 11:00 and the kitchen closes at 10:30, I got that information from when I called. My family and I drove 30 minutes and are not from here and wanted to enjoy a nice dinner but couldn't do so. I think it is ridiculous they supposedly close at 11:00 but actually don't because we weren't allowed in and arrived earlier than that. They should change their hours online so this doesn't happen to anyone else.

Fatty filet mignon. Taste like hockey puck. My chicken in my pasta was all gristle. Gross! And missed my order noted for pick up. Over priced. Rude staff.

The hostess was rude and I left after being told we had to wait two hours and thirty minutes even though that would be closing time. I will not be returning.

Very unorganized. Our waitress, Lucy was the saving grace; outstanding service.

If I could give half of a star, I would. First of all, this place is a DUMP. The bathrooms were destroyed, no working soap dispensers, nothing. Security was a joke, had rock music on his headphones with the music so loud that he had to pause his music to hear me talking to him. We waited an hour to be seated, even though 75% of the restaurant was empty because there were only 2 servers available. We placed our orders as soon as we were seated, and still waited an hour and a half for our food to come out. Everything came out in pieces so nobody’s meals could even be eaten together. On top of that, 50% of the food was incorrect. By the time majority of the correct stuff came out, we were already ready to go. The food was NOT good or even worth the wait whatsoever. It even took 20 minutes just to get the check. We got there at 5:00 and left at 8:30 extremely unsatisfied. The sad part is that this also happened on Mother’s Day, and we gave them the benefit of the doubt of it being a busy day, but nope. It happened again on a regular Sunday. This place just sucks. Our server, Diamond, was so sweet despite the chaos, but the bartender had a disgusting attitude, the manager was going off on the cooks, and the cooks were storming out the doors one by one. Our table was by the kitchen so we heard EVERYTHING. Very unprofessional and undesirable atmosphere. Not sure how this place is even still open.. PS, they are not handicap friendly. No automatic open/close doors and none of the staff willing to help either. My 8 year old had to open the door for a woman in a wheelchair who dined by herself and was struggling to leave.

Service was good but a little slow. Better management of staff would solve this issue. Felt like our waitress was over worked.

Listen these ppl soooo silly having ppl waiting 2 hours to seat ppl when they barely have customers there. Then they say “Oh we don’t have a bartender to seat ppl at the bar! How are you running this restaurant? All the employees should be ashamed of themselves on how this place is run please hire better management, servers, cooks, and bartenders! The north location is better The staff is rude asl and disappear from the front period