Ratings of Red Lobster

google
Google
4.1
(1,587 Reviews)
yelp
Yelp
3.2
(109 Reviews)
tripadvisor
TripAdvisor
4.0
(58 Reviews)
opentable
OpenTable
4.3
(42 Reviews)

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Photos

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Location & Hours

Lively chain restaurant serving American seafood standards amid New England-themed decor.

1036 Illinois Rte 59
Aurora, IL 60504
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
11:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
My server Braxton (u believe that was his name) was great. My family and I watch him handle a very unpleasant guest at the table next to us. They literally complained about EVERYTHING Braxton brought to their table. I was agitated for him but he handled THE SITUATION VERY WELL. && as for me , and my family we had no complaints he made sure to check on our table often. I stopped the manager and my sister expressed how great he was. You can imagine how the service was if I’m doing a review. GREAT JOB BRAXTON! We need more servers like you.
google
Mar 2024
I love coming to red lobster but this time I came was horrible. The whole time our waitress Stephanie was very slow on service and kept forgetting things. She never brought over the biscuits at all so we didn't have them with dinner and the food wasn't as good as last time. We had to personally ask for water or else it never would've been a thought.
google
Mar 2024
I was planning to go celebrate my anniversary. to red lobster but after reading so many negative comments I think I'd better look for other options
google
Mar 2024
Bar Harbor is my new favorite. Service was slow but our server was nice. Update: Have dined early several times with no wait. Bar Harbor still my favorite but have ordered other meals via the Pick 2 or 3 selections. The skewered shrimp and sirloin are outstanding. The fried clam strips are the best. Prices are high but the food is good and the wait staff is wonderful. Update 2022-12-26: Miserable experience this time. Table of six. Started with poor service (inexperienced server). No utensils, napkins, cold crab legs, and incorrect order. Took 20-45 minutes to correct everything. Manager offered to comp entire bill (that was overkill) but came back and explained 'corporate policy' only allowed comps on messed orders and 20% off entire bill which I accepted. I realized each of our 6 meals were charged twice so I approached the manager and went over every line. She agreed I was double-charged. It still took more than 30 minutes to straighten out. All told we were there for 2 1/2 hours. I am very understanding when mistakes are made. However, not one person was interested in resolving their mistakes as a priority. It is doubtful I will return to Red Lobster anytime soon. Update 2024-03-03: Daughter wanted Red Lobster for birthday dinner. Party of 6. Miserable experience again. It was not crowded and still took forever to place order. Even longer for our meals which was only 5 of the 6 meals. The last meal arrived 10 minutes later. I will never return to Red Lobster.
google
Mar 2024
I went to have a family outing and I was sat down and order it took the waitress 30 mins an appetizer remind you it was not busy..not to mention I had to remind her than it took N hour to bring food my guy ask for Alfredo pasta and it was plain noodles and chicken the potatoes was dry and overcooked. Neveverthe less it was my birthday dinner it was all bad and the manager did give us food for free for horrible services. Thank you to the manager but he need a new staff
google
Feb 2024
We haven't had good food or service here in our last few visits. If I didn't have a gift card to redeem I would have complained. The portion on the fish and chips is not worth the price and we were missing side dishes.

Frequently Asked Questions

What is Red Lobster's rating?
Red Lobster is rated an average of 4/5 stars across various online platforms.