Rally's

Good food, but customer service is not part of the service

It's bad when things go downhill. Don't understand why stores are sooooo slow when NOBODY IS THERE!!.

Can I give zero stars? Can I get a refund? I haven't had this happen from any restaurant in a long time. I ordered two double fish sandwiches with only cheese. I was asked to pull around and wait which I don't mind since the fish take longer to prepare. The server brought out the fish and I immediately knew they had included lettuce and sauce. I told him, he returned to the restaurant, and I waited. When they came out the second time, I did not check. I simply drove away. I can't believe they actually took the fish patties off the old sandwiches and put them on new bread. Did they think I wouldn't be able to taste the residual sauce or lettuce?

The food was great and done well, and they were very professional

Good food

Can I give zero stars? Can I call corporate and get a refund? It's been a long time since I've had anyone stoop to this. I ordered two double fish sandwiches with only cheese. I had to wait a couple minutes which doesn't bother me because the fish takes a few minutes to cook. Guy brings out two fully dressed sandwiches. I knew immediately cuz I could smell the lettuce and sauce. I told him. He took them back in. They actually took the fish off the sandwiches, wiped it, and put them on new bread. Did they think I wouldn't notice or did they not care. Of course I was down the road before I opened them this time.