My boyfriend placed an order for pickup and I went in to grab it. Most of the other places just put it on a shelf, you grab it, and go. Eventually I went and asked about it. They said they needed to see the confirmation so my boyfriend sent me it and the man I talked to at the restaurant said he needed to see the app. We used guest checkout on the website. We didn’t even use an app. Why would you require us to show you something within an app AND allow guest checkout? Finally I had to have my boyfriend go inside to talk to them. Turns out our order wasn’t even ready also defeating the purpose of scheduling a pickup at a certain time. So not only was the food service worker unhelpful and frankly kind of dismissive and rude, our food wasn’t ready on time. I get it, it’s Qdoba. You don’t go there for a 5 star dining experience. However I do hope they aren’t rude and don’t waste my time. Just for those who read this, make sure you use the app, I guess ♀️
Food was good but why on earth would you have someone who doesn't speak English as a cashier?
Fairly good. I liked the options
Purchased a "bowl" with chicken and small beverage for $10. Very good price. Tasty.
Food was good but the woman who started my order was rude and saying nasty things about me to her coworkers in Spanish, like I didn't know. Would never return or recommend. Especially since they laughed at what she was saying and then looked at me like nothing was going on. Next man in line wearing a suit got a most respectable greeting and service, like I should have received.
Qdoba makes ordering online easy. Their salads are large, filling, and delicious! The pick up process inside could use improvement. Since the food is behind the counter, you either have to wait in line with others who have yet to order or awkwardly "budge" in line to ask for your food.