I visited on 15 February 2024 ( This was my First Time trying a Qdoba Restaurant ).. My experience went very well, I ordered the Surf & Turf Bowl and A Brownie via the App, And when I arrived my order was ready so that was a good sign of appropriate and quick service for me. The Food was Amazing and I definitely will be a returning visitor to try this place again.
Don't bother putting in an order online! Does you no good! I placed an online order and when I arrived at the designated pick up time, the order was not even started and the woman behind the counter told me to wait in the (long) line and order again. What was the point of ordering online to be picked up at a designated time if I just had to wait in line and order like I just walked in? 10 minutes go by and a man enters the building and starts the online orders but didn't even offer an apology for the inconvenience or anything even though my food should have been ready 15+ minutes ago. Sent in feedback per their email and never heard back. What horrible service and such an unprofessional and unorganized staff. I will gladly spend my money elsewhere.
Said "online orders only" on the door and the door was locked.
the food was ok. I prefer Moe's and blue coast though because they have the salsa that can get yourself. the employee acted like i wasn't supposed to be asking for salsa?? I most likely will not be back. employees weren't too friendly