QDOBA Mexican Eats

Currently sitting here on a Sunday morning but this review is based on my last 2 visits and the current moment. This is the first time I have been here for breakfast and they were actually open like their hours state. I come only for breakfast but the first time I had to wait 5 mins while they opened up the register it was 10:30am. The second time they told me to come back in 30 mins, it was 11:00am. Every time I’ve been here the dining area is dirty which means the night crew just left it that way (which is gross). This is the only time they had a full staff but the person taking my order couldn’t hear over the music which is pretty loud ( I’m 30, not 70). Anyway this person either couldn’t hear or wasn’t paying attention because they forgot two of the items I asked for and put lettuce on my breakfast burrito which I asked for a small and not a large. So really you got pretty good chances you will not have a satisfactory experience with your food, or your dining experience in general.

The staff is the best, super hard working and friendly and I always feel welcome at this location and get everything I need

This location's staff is always hustling to keep everything going. 2-3 people in there doing it all. We usually see a mother and son team on the grill, serving, and prepping. Very friendly and quick.

Understaffed and they didn't have a lot of ingredients (tortillas and guac).

make sure your employees throw the trashes away IN THE BIN not around and opened. disgusting

misgender on purpose, leave open trash bags everywhere, also will not answer the phone.

Disarry

If I could give it Zero stars I would. The District and General Managers really need to put their employees into customer service etiquette training. Please do not talk about other customers in front of customers. I ordered my food at 11:11 am I am now sitting in my car leaving this review. The order was not ready, I paid the $2.95 for extra chicken, and I watched her slap this bowl together so fast, without extra chicken, and then she literally threw me my order and was like thanks bye. I know being understaffed is pressure and pain, however, if you are backed up, please let the customers know. The woman up front was too busy talking about other people to handle the orders coming through. The place does not serve alcohol, like some other locations, and is one the dirtiest franchise chain they have here in Denver. I will go out of my way now to other locations to avoid this one. The prices increase I understand, but the quality of service and food making, needs to set the bar where the prices sit in any establishment.