Pulp Juice and Smoothie Bar

I would have to agree with the comments … until today! Rachel and Morgan were personable, friendly and happy to talk! It was a pleasant experience and I was shocked! I don’t come as often because who wants to feel like a bother to the employees? It gave me hope that friendliness will be contagious at this location! Perhaps these 2 gals could get a pay raise or something! Compliments and great pay help employees stay happy!! Thank you girls!

I so agree with all the comments about your employees. They don’t greet you and barely even ask what you would like. It would be a fun place to hang out with friends while drinking/eating your purchase but the dining area is not kept clean. These employees disappear into the back as soon as they are done making your smoothie. When paying by debt card, the tip screen comes up. Why would I want to give a tip when the customer service is so bad. It makes me wonder why they don’t like working there. I’m not going add to their wages if you have such disgruntled employees. Your products are really good but your choice of staff is driving your business away.

Smoothies are great but this is the worst location I’ve been to with basic customer service. Which is odd because Delaware, Lewis center, and Gahanna have always been phenomenal every time with no complaints. Two girls running the store either need retrained or you need to hire different people.

This was my first time here. It's a bit pricey but everything is fresh and tastes amazing so that is worth the price.

It was the most amzing smoothue i ever had the staff was nice but the smoothies where better

We weren’t greeted when we walked in. Owner needs to get a bell or something on the door. There were two employees and didn’t notice us when we walked in because they were too busy on their phones. We waited for five minutes and I eventually said excuse me and we were greeted with nothing but attitude moving forward with the service. Not a great way to treat customers after having them go unnoticed for five minutes.

The smoothies here are delicious but man, every time I go in to buy a drink I feel like I’m in high school again. Ive gotten passive aggressive remarks, eye rolls and scowls. The girls in there are so rude and catty and they treat you like you are stupid and inconveniencing them. Every person I’ve spoken to in Mansfield feels the same way. Maybe consider a new staff with friendly employees. The ones who are there now are miserable and rude.