Pret A Manger

The only Pret I've ever been in with really rude and aggressive staff. That we boy serving really needs to get some social skills

I visited Pret cafe on Sauchiehall street in Glasgow first time on 5th April 2024 at 2:50pm. At the counter there was a male and female host. If they are reading this, they will exactly know who they are. I inquired about various coffee as i wanted a less sugary one. While I was inquiring both the servers started giggling as if Iam stupid and asking some stupid stuff. I believe people serving should have some basic manners, patience and professionalism especially if somebody is asking about a basic coffee information. Anyhow took a plain latte and left the store but i definitely know one thing, I won’t be coming back here to this cafe to give them business. Staff seem lackadaisical and need more training.

This specific locations seating is laid out incorrectly. The tables and chairs are very chunky and manoeuvring around them is so awkward for everyone. Definitely need to replace them to make the restaurant look more refined.

The service is extremely poor; I strongly advise against visiting them in the morning or you know don’t go there any time. You’ll regret it and have a terrible day. I suspect there might be a racist employees depending on my experience. The manager behaved rudely, shouting at a woman seeking assistance with her application. Despite her efforts telling him she contact customer service on Instagram and Twitter many times, he continued yelling, embarrassing her that he can’t do any thing for her!!! So, why you are a manager if you couldn’t help!! We deserve better customer service, or you PRET will lose your customers. And I will be the first one who will not renew my subscription any more. Because of Sauchiehall St branch is the nearest one to my home and they are terrible not forget the smell of burnt food and cheese all the time in the shop I think they do it on purpose to keep customers out . Or some of the employees’ faces when they are taking your orders . Absolutely you have a miserable day after their coffee. Most of the female stuff are nice except two unfortunatelyI don’t know their names and one is new in the shop and the rudest ever. After reading the reviews, I am sure now they are racist and the problems have never solved.

I have ordered a latte and found only having half of amount coffee. This is not good.

bad service and unfriendly staff . I just asked the girl who was served me to put my stuff in separate bags she got grumpy, it seemed like to her I have asked unreasponsible request. never will be back