Pret A Manger

Popped in this morning for some coffee and breakfast. It's a small store, so it's not loads to choose from, but the pastries were fresh and yoghurt pots tasty. Lots of seating upstairs, code for the toilet on the receipt. We enjoyed people watching out of the window.

I absolutely love Pret a Manger! The variety of their menu is amazing and always leaves me spoiled for choice. The food is fresh, delicious, and made with high-quality ingredients. I appreciate that they have vegan and vegetarian options, which is great for someone like me who has dietary preferences. The staff is also incredibly friendly and efficient, making the whole experience even more enjoyable. The atmosphere in their stores is always inviting and comfortable. Pret a Manger never fails to provide a wonderful dining experience, and I highly recommend it to anyone looking for a great meal.

Let me explain - I am writing my experience in this shop around a year ago, where I received an extremely rude service from an Eastern Asian girl with glasses that I will never forget. It was an early morning; I wanted to get a black Americano (to take away) on my way to work. I noticed this lady with glasses was very moody the moment I walked in, however; I thought let's just don't judge and be cool about it. So I was careful and polite to her while I ordered. Only to find out that she turned around, threw an icy-cold espresso that's been sitting on side for god-knows how long, and put a lid on my cup, gave it a heavy tap on the table and pushed it towards my direction, and said "there you go!" I was stunned by what just happened; there was another lady (probably her colleague, or her manager?) walked by, and I was so tempted to show her what happened and was it even allowed that a staff treated a customer that way. But I was running out of time and there were people queuing behind me, didn't really want to delay everybody. That coffee was horrendous, I threw it in a bin later. I am leaving this review as I also saw some similar comments about the same staff. And same as them, I never went back there since that time because of the service we received.

Delicious breakfast, especially freshly made hot pastries. They have so many nice options for breakfast and lunch, but portions are small and pricey.

Food and service was as expected. The 1 star is for the state of the bathroom. Dirty, smelly and in dire need of a clean and refurb.