Best frozen yogurt out there. Dairy free & tastes amazing. My fav spot for dessert.
Came by at 7:47pm 8/23. Google said closing was 8pm Girl at the counter was there but already locked up. Looked right at us. And then refused to make eye contact. Unbelievable!
Closed before 9pm . I drove a long way
Ordered online, paid, and went to the store at 0745pm to pickup. The kid in the store told me and a door dash driver trying to pick up her order that the store was closed because he wasn’t scheduled to work until 9. We explained our orders had already been paid for. He said he still wouldn’t give us our orders and stated I’d have to contact corporate customer service for a refund. I explained that there would be no way for me to verify that I had not picked up my order when the store wasn’t supposed to close until nine. I asked him for the managers contact information so I could make sure the issue was handled. He said he would go and get it, locked the door, and proceeded to close out his till over the course of about 10 minutes. When the delivery driver and I both knocked on the door again he looked up at us and said “we’re closed.” I once again asked him for the managers contact information and he waved me off and said “we are closed.” Then he and his friend who were both in the store at the same time began laughing at me when I asked him for his name and title and told him that I would be speaking to the corporate office and his manager. Absolutely horrible experience at this location. I will be following up with a manager in the morning.
Hakeem helped me get exactly what I needed after a rough week. He labeled his suggestions for the morning & evening wellness shots. Much appreciated. Will be back.
This location has a constant issue with their Acai Machine. It is always broken and or the Acai is too frozen. Understaffed and definitely needs some retraining on customer service skills.
My go to place for an acai bowl, the customer service is friendly and the establishment very clean.