Presotea

Best smoothie ever!

Like many other reviews have mentioned, the cashier is very rude and arrogant. I used to order from this store almost every week pre-pandemic, and this was my first visit in several years. The service had gone so bad, that I don’t think I would ever visit this location again. My husband and I took our two year old to the store, and since I was afraid my son would get impatient waiting in line, I ordered two drinks from the mobile app. After we got in, we just took a seat in the waiting area directly, and I was hoping that the cashier would call my name when my order was ready. When I saw the cashier packing two drinks, a third one was ready for another order, and it seemed nobody else was picking them up, I asked “ Are these for my order?”(hoping that she would ask me for my name or phone number or something). The cashier looked at me and said “ I don’t know what you ordered.” I told her the name of one of my drinks, but couldn’t remember the full name of the other one, so I asked if they had names on the orders. She replied “I have no idea what your name is either. In fact, I didn’t know what you guys were doing here. You just walked in the store without a word.” I told her I made a mobile order and my name. She said she would call me when my other drink was ready. I asked whether the one on the counter was mine though, she said yes. When she called me for my second drink, I grabbed a third straw (because we have three people). She stopped me, and asked “Didn’t you already have two straws?”. This is by far the worst experience I have had at any store. I would have given negative scores for the service if I could. Kid-friendliness: Extremely not kid-friendly

the bubble tea is delicious but please for the love of god, change the packaging on the cups for deliveries. the top always comes lifted and the drink is spilling everywhere every time i order.

ordered 2 milk teas. both different flavours they tasted like water and sugar. disappointed and disgusted. tasted artificial like chemicals

It was my first-ever visit and the decor and colours draw a pleasant mood. My mango drink was surprisingly very good, and I discovered a previously unknown fondness of tapioca.

Fast & tasty

cashier was very rude and had no idea what she’s doing messed up the order 3 times taking so long to complete the order, cashier gave dirty looks and yelled

The worst service taking so long to charge the order giving refund cash not recommended guys