Potbelly

Customer service is great, they are all always so nice. And the food is bomb - sandwiches done right, just the way you like them

Update: Trying to be real. Lowered. One add on ingredient wasn't added. Changed it up this time on sandwiches and found it alright regardless. Previously: Y'all have dethroned my previous favorite sandwich shop so far (they were fav for like I think over a decade). Look forward to many great meals.

Great friendly service! Very clean establishment! Yummy food!

First time I have ever tried this restaurant. The mobile app was very easy to navigate. When I walked in to pick up my order, the gentleman behind the counter was very kind and spoke to me as I entered the store, a rarity indeed. And then the flat bread, BLTA was simply amazing

I was late to pick up my online order and they remade everything when I arrived just to make sure we had fresh food. Love the sandwiches and customer service!

I ordered for picked up at 12 at the one in lone tree Colorado, park meadows area, where Home Depot at. I came before 1130 since it’s my break so when I came I asked the older man if hi he said he is manager then he said go to that girl, go to the line and asked the lady who piled the kind of bread( first who asked you about the order) then she said she has 2 order in front of me so after that she will make my bread as soon as possible. Took them 30 minutes. I asked the manager. He then started to argue with me and kept saying u order at noon and told me you didn’t wait for 30 minutes. The fact that this is my lunch hour of course I know and I time it too. And for a manager to start arguing and called me a lier about the time is unacceptable. Unfortunately I ordered to go again at 4 today 10/ 25 / 23 later today I had already paid so gotta pick it up but this is my last time to deal with un professional and un productive peeps. So sad the company hired a manager like him and the lady who first didn’t say sorry because she heard what I said didn’t owned her mistake is the biggest down fall in my eyes.

First time trying here. Will be my last! Placed online order and went to go pick it up. I walked through the door and didn’t notice where to pick up since it was my first time. The gal working didn’t say hi or anything and I told her I was there to pick up an order. Told her my name and she rudely said it was at the “to-go” area and she pointed to it. She acted like I was an inconvenience because I was there and asked a simple question. Geez lady, no need to be so freaking rude to me! If you enjoy rude employees, come here! I’m never, ever coming back to this place again! First time, also my last time! Is that how you like to treat paying customers?! Food wasn’t even that good! Waste of money for bad service and overpriced food!

We always have great service here. This is our go-to place for sandwiches, and the staff are friendly.