Ratings of Potbelly

google
Google
3.8
(215 Reviews)
yelp
Yelp
2.6
(25 Reviews)
tripadvisor
TripAdvisor
4.0
(2 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
Excellent, very clean place and very friendly staff and managers too! Wheelchair accessibility: Ramp available
google
Jan 2024
The service was amaze balls. This man that was black spilled his shake everywhere. His name is Matt and he was upset. They ended up cleaning the mess up and mopped the table. Overall mediocre experience and the food was good. Pickle wasn’t that great it was like a 6/10. I’m a pickle expert it was too girthy for me
google
Dec 2023
This location has always gotten my order correct, and the workers have always been nice. Music is a bit too loud for the space, but that might just be me
google
Dec 2023
Manager didn’t serve me because I came too early for my mobile order but proceeded to serve people that were just walking in. He made me completely miss my lunch with no apology. Will not be back for a lunch break. I even tipped!! If you’re in a rush DONT GO HERE
google
Dec 2023
This was my first visit to Potbelly's a couple of days ago and I was not disappointed. I ordered a Smoked Ham with swiss on multi grain bread, 2 broccoli and cheese soups along with other items. I'm usually hesitant about processed meats but my sandwich was delicious. Going through the drive thru was painless as well. Order was correct. No issues.
google
Jul 2023
Much better than most of their popular competitors. The only complaint I have is when you go to pay you're prompted to leave a tip. I hate to sound petty but it's counter service and I'm sure these employees are paid fair wages. This is something I've been seeing a lot more of lately and it just makes things awkward. It should be outlawed!
google
May 2023
Ordered two sandwiches due to promotion. Ordered avo turkey sandwiches and got two Cubano sandwiches of pulled pork, ham, Swiss, hot peppers, mustard and pickles! I will not eat that!! Also no cookies that were ordered. Completely ridiculous that when in drive thru they hand the wrong order.
google
Apr 2023
Staff is very friendly. Great atmosphere. Has a drive thru which is just awesome because it takes time to heat the sandwiches. Perfect for take out or dining in. Both indoor and outdoor seating. Just be careful not to miss the location. It’s near 88 and you may pass it before you see it. It’s in the same parking lot as Lou Menotti’s pizza and small cakes. There’s usually a van for small cakes delivery or catering I guess but you’ll see that before anything else. Hope this helps!

Frequently Asked Questions

What is Potbelly's rating?
Potbelly is rated an average of 3.7/5 stars across various online platforms.

+1 630-397-5137

1720 N Orchard Rd Ste. 100, Aurora, IL 60506