Potbelly

UPDATE: The reply here from Potbelly's bot is only for show. They never replied to my email either. (And yes I checked my junk folder) I cannot believe how poorly I was treated. These are the facts... I made two online orders on the same day (for different members of my family). The first order was completed 45 minutes late, while I stood there and watched them serve numerous walk-in customers. The second order was made entirely incorrectly. I complained to the manager and all they could do was offer me free chips. I tried to leave feedback on their website, but it errored out. I called their feedback phone number, and it said they would be calling me back. 24 hours later... no callback. Seems like they just don't care about taking my $57 and then providing me with this trash heap of a customer experience.

Good sandwiches.

1 hr wait time on multiple days. Food is good but very very slow at this location even though staff is working as hard as posible. May need more help during lunch hours.

The service was very prompt. The food was exactly what I expected. But next time I will be getting the skinny size of any sandwich that I decides to get because I got the original size of the chicken club and it was just too much for me to eat (I gave the other half to a street cleaner worker). The chicken pot soup was very delicious. The one thing that could be improve on is cleaning the tables and floor under the tables. Other than that, I will be going back in the very near future. Kid-friendliness: This is an restaurant that kids would be comfortable in. Wheelchair accessibility: There is a section in front of the restaurant that a person in a wheelchair can sit at.

Delicious hot sandwiches with fresh bread. I highly recommend the BLTA with some hot peppers. Fairly clean bathrooms and a security guard to keep the Pioneer Square riffraff out.

1st then at this location, Longest wait time ever. I preordered my sandwich through the app, an hour early and it still took me 30 minutes to get it. Never coming to this location again.

This place has gone downhill fast or they just dont like no tip on the app. To pay over $10 for a "steakhouse" sandwich and get 2 sliced of meat I will never go back. I will go to Costco and get a prime brisket and make sandwiches all week for ten dollars. You should be able to get decent quality without having to tip....let's remember what tip stands for TO INSURE PROMPTNESS not getting food paid for!

Beautiful view of pioneer square with excellent food the Soup was delicious and the milkshake was so good!!!!

So good! I could eat the powerhouse salad everyday.