Ordered from Ubereats. Very clear ordering instructions & they messed everything up. Pretty nuts since it was so clear. So disappointed. Everything was covered in oil & obviously not on the list of ingredients or my modifications. And where was the chicken? They definitely phone it in. Thankfully Ubereats refunded but I wouldn’t recommend this place at all. The hassle of getting your money back for Potbelly’s laziness is insane. Don’t do it.
Ordered online for delivery to work place. Delivery was 20 min late. Sandwiches had no flavor, little meat (Italian). Bread was soggy. Overall I would give 0 out of 5. Not worth the $$$$
The people working here are attentive, accommodating, and helpful. Service is fast and the place is always well stocked. I come here regularly.
As I was ordering the service was terrible as I was ordering I was told to hurry up in a very rude way when I just got there my sandwich wasn’t even the correct sandwich the bathroom was nasty and overall I did not feel welcome
I usually love the sandwiches here but today it is gross!!! I ordered online the chicken salad sandwich and I had to pick out the lettuce just to see the teaspoon of chicken salad. I asked for a skinny sandwich and the bread was so thick I threw away the top piece. The quality has gone down tremendously. I removed the app from my phone last year and now I remember why. Oh, and no one greeted me when I walked in.
Ordered ahead an order for delivery yesterday that was never delivered. Called the store and was hung up on after being on hold for 10 minutes. Still have not been refunded. Wish I could give zero stars.
The dumbest teenage employees that exist somehow get jobs here.