I’ve been coming to potbelly for awhile and my only complaint is that sometimes the lettuce they provide for their salads isn’t always fresh. Sometimes it’s wilted and a little gross. Also, when you place a mobile pick up order the food is almost never ready by the time the app says it will be. Those things aside, potbelly has a lot of great options on their menu and the indoor dining area is nice and welcoming.
My Wife And I Just Tried This Place Today And Was Amazed At Good And Filling The Food Is And The Generous Portion, Plus Their Cookies Is Big And Really Good, Staff Was Very Friendly And Helpful! Only Thing Is I Wish They Had A Little More Variety But Other Then That Great
Online order was told to be there at 6 pm at 6:11 I called and was told it had to be sent by door dash after checking i was told it was still there I finally got my delivery by 6:45 i wonder if i had not called how long would it have been good food but customer service lacked big time was giving coupons for free sandwiches on next visit bur i do not think there will be a next time.
Charming little sandwich shop. Food was great, service was great
I’ve been ordering here since the start of my freshmen year and I have to say, the accuracy, customer service, and quality that comes with my orders have always been top-notch. There was one time a long time ago that my order was a bit wrong and when I told them, they immediately apologized and worked quickly to fix my order. Overall, this Potbelly is truly a treat.