Ratings of Potbelly

google
Google
3.9
(293 Reviews)
yelp
Yelp
3.0
(69 Reviews)
tripadvisor
TripAdvisor
4.5
(5 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

959 W Diversey Pkwy
Chicago, IL 60614
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Mar 2024
Customers beware. Employees wear gloves yet they touch everything from the bathroom door to the cashier screen then touch your food without changing their gloves. When you ask them to change there gloves they give attitude. Keep up the great work. Dummy.
google
Feb 2024
We have been going to this potbelly for over 2 years and loved it. The last few visits have been very disappointing. They have messed up our online orders multiple times by forgetting ingredients or making the wrong sandwich, the ice maker never works, and the staff is so rude.
google
Jan 2024
The workers are rude, I can't understand them because they mumble. The fountain didn't work and they didn't offer any solution. There were two of us, we asked for tap water and they only gave us 1 cup.
google
Jan 2024
I’ve been to many potbelly’s- this was, by far, the dirtiest. The ice maker didn’t work and when I asked if there was ice it was as if I was asking a stranger for a $100 bill- so, not friendly staff either. This store is an outlier of potbelly’s service/cleanliness. If there were zero stars available I’d give that.
google
Jan 2024
Filthy, understaffed, slow service. Parking: 10
google
Dec 2023
Been waiting in line for 10+ minutes and counting.. only 5-6 other customers
google
Nov 2023
No ice, order wrong twice
google
Nov 2023
No ice, order wrong twice
google
Oct 2023
So, her hair was laying on the prep table. Real nice
google
Oct 2023
Customer service sucked. I was overcharge for my sandwich. When I told the cashier that I amount seems high she said it was right. I had to get the receipt show it to cashier and then she refunded the money per receipt. I will have to check on my charge. Store sucks.


Frequently Asked Questions

What is Potbelly's rating?
Potbelly is rated an average of 3.7/5 stars across various online platforms.

Nearby Locations

Loading...

Top Cuisines Near Me

Popular Cities


(773) 248-2018

959 W Diversey Pkwy, Chicago, IL 60614