Ratings of Potbelly

google
Google
3.6
(430 Reviews)

Happy Hours & Specials

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Location & Hours

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

1459 W Taylor St
Chicago, IL 60607
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Recent Reviews

google
Jan 2024
Everytime I order delivery from this place, they always forget the cookie for some reason. They deliver everything else, but I'm always missing the cookie on my order and this has always been on multiple occasions. If they ran out, they should contact that there's no more so they don't charge you for a missing item.
google
Jan 2024
I love it! Dietary restrictions: Clean Parking: Easy Kid-friendliness: Kind
google
Dec 2023
This used to be my fav spot. Looks like they have a new crew aside from the manager ( she has a great personality). Anywho I ordered a veggie melt. Far from a melt! My sandwich sat for a good five minutes before it was made. On top of that the guy asked me for my toppings ( repeated twice) simple request. Everything no oil. Still messed it up. The cashier looked like she had better things to do that day.. my sandwich tasted like the service. Cookie was good though!! Result of the second star
google
Nov 2023
I went this place yesterday and the cashier charged me 45.00 dlls just for 3 original sandwiches only not meals. She was very besy and her cellphone. And she did not gave me a recipt. And i checked my app i saw this amount. How i can complain, if i don't have my recipt. And the worst she dropped my sandwich,
google
Nov 2023
Worst service. Everything here takes forever and everyone who works here obviously doesn’t want to be here. Avoid this place at all costs.
google
Nov 2023
Much better experience than from the location in Evergreen Park. Staff greeted myself and every customer that walked through the door. Very pleasant experience with an extraordinary staff.
google
Nov 2023
Well, I’m in the hospital nearby, and I wanted a Potbelly sandwich. I’ve never had a sandwich from this location, and I looked at the reviews and thought, maybe I should get a sandwich from the canal location. However, I didn’t want to inconvenience my boyfriend. I see why this place has so many low stars. My boyfriend says the person who prepared his sandwich literally threw it together, and he didn’t have the energy to battle her. Glad I wasn’t there because I don’t allow anyone to service me in such a manner. Furthermore, my skinny tuna sandwich had no cheese (requested), cucumbers, (didn’t request ), extra tomato (didn’t request ) 1 pickle (requested extra). My boyfriend says he repeated the ingredients several times to the person making the sandwich, and she still didn’t get it right. He had a text message of want I wanted. How is that possible, when you are standing there with the person telling you what to do…This owner is allowing employees to run the business in the ground.
google
Nov 2023
Terrible. They run out of food then there’s about three or more workers and service is very very slow, very long Wait time approximately 15 minutes just for one order by far one of the worst potbelly
google
Nov 2023
very kind staff
google
Oct 2023
This is the second time I stop by this location and it is the second time I receive consistent bad service. I ordered a veggie melt, which automatically comes with avocado -- no avocado was added. I asked for hot peppers and pickles -- no hot peppers or pickles were added. The person on the clock had a bad attitude, and the two other employees off the clock (they made sure I knew they were off the clock) were just hanging around cursing.


Nearby Locations

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+1 312-633-9915

1459 W Taylor St, Chicago, IL 60607