I was picking up food for someone and had to relay that the restaurant didn't have juice or milk. They had punch which was good but Daniela was patient with me and offered me a drink twice since I had to wait but I settled on the biscuit! She and the staff were friendly...but especially her! From what I could see looking around...the restaurant was spotless!
Location is clean, and mostly empty. Food was really good, have been to a few locations where it's just not at. Processing was quick and staff friendly
Customer service at this location is horrendous. Also, every time I go, they never have spicy chicken and don't even offer to prepare spicy if you want to wait, and they also don't like to upgrade for substitutions, eventhough the customer will pay for upgrade. One time I ordered a 2-piece breast and wing and when I went to my car, I saw that I was given a breast and leg. When I went inside to tell them, the female working the restaurant insinuated I was trying to get free chicken. I told them I just wanted what I ordered and I paid for an upgrade. The service here is terrible from the manager to the cashier. Too bad because the restaurant itself is very nice.
They put a chicken thigh all bones on the sandwich and served it. And then the manager refused to refund my money even though they were completely in the wrong. I should have took a picture. Thanks franscico
Everything was fine till they made me wait like 10 minutes for Mac and cheese.. not cool.
I was not happy bud experience I wasn’t satisfied the associate gave us a malnourished piece of chicken it was not worth it the amount that I pay.