Popeyes Louisiana Kitchen

Can’t rate the food, my wife and I walked in and stood at the counter for 5 minutes (actually timed) while 2 employees ignored us waiting to place an order. (4/12 @ 10:30am). We tried to get the attention of one of the employees to no avail. No greeting….. no “hang on a minute”, no “we’ll be right with you”, nothing. The guy in front of us was waiting as well, but nothing for him either. The afternoon crew at this location is usually VERY good. We were very disappointed this go around. This was not that crew.

Second time, same issues. Long wait then got dry overcooked tenders. I’m not going back.

Love that spicy bone in chicken

I love Popeyes however, this particular Popeyes (#12313) has terrible service. Orders are often wrong, customer service is slow and unfriendly. Even at times when I’m the only customer in lobby, they are slow and mess up orders. They seem to always be out of something whether it’s Coca Cola or various dipping sauces.

it’s popeyes so the food is pretty standard and i like their chicken sandwiches. Unfortunately and this is not the first time, I neglected to take everything out of the bag to insure my order was correct. i mean isn’t that something that should be correct and is easy to train someone to do.. so i get home which is 40 miles away from the restaurant and NO CHICKEN SANDWICH!!! two large mashed when i only ordered one but to be clear NO CHICKEN SANDWICH!! so corporate, if you actually take time to read any of the reviews, you (profanity) owe me a chicken sandwich! i will post to your facebook page and your X feed how uncaring you are for your customers. just another mega corporation who doesn’t give a damn about those who eat with them.

This is THE worst restaurant in HTC. How can it be this bad. There are 11 people working, only 1 actually doing anything to help the 8-10 ppl in the lobby. Food takes FOREVER. Seriously

They didn't give enough napkins. Had to ask for more and they only gave two napkins.