Popeyes Louisiana Kitchen

Worst fast food restaurant in the area. The customer service is always horrible. The employees can’t even even bother to smile. They never give you a receipt and the portion sizes are always different and smaller than average. I am surprised the store is still open. Whoever owns it should be ashamed.

The service was Terrible, people standing around doing nothing. No gloves or hair nets on .trash all over store. Will not be going back

My family and I absolutely love the chicken sandwiches, Popeyes biscuits, and the red beans and rice. We have this location super close to our house and I routinely try it out to see if it is improving, but I have been to this location about 20 times in a row with a horrible experience each time (I keep trying it because I love Popeyes so much!). This place is an absolute disaster. Extremely rude staff that won't make eye contact with you. They can't communicate anything through the drive-thru speakers. And they never say "sorry" or "you're welcome" despite the fact that they routinely screw up orders and give you the wrong food or just leave things off your order. Recently, this location rarely actually has any of the menu items you want in stock. Like the ultra popular chicken sandwich (super frustrating). Today when I visited, they had no sides except for mashed potatoes and French fries! What the heck guys?!?! It takes 15-20 minutes to get your order through the drive-thru and there are so many cars waiting at the front of the building that the actual drive thru line can't even move because there is no place to pull over and wait for food. Do NOT even bother going here unless you are like me and are addicted to their chicken sandwich (which they run out of routinely anyways).

They take your payment and then tell you they're out of this and that at the window.

I always love seeing a bussiness hire the handicapped, I find it very admirable but when everybody in the building needs a care provider with them makes it seem like this place would be full of people. I count 8 people in this building, with their handlers it should be 16 and being the only person in line im wondering why it took 7 minutes to mumble at me, communicate absolutely nothing and stand there on their phone. Taking 13 minutes to get my food after I parked. Not receiving a fork or napkins for my food probly wouldve taken another 10 minutes since our greatest and brightest simians have to make them by hand. Come here because the chicken sandwhich and the red beans are very good. Its also good to come here if youre having a nice smooth day and want to make it alot worse. To balance your day out.

They always get my order wrong, are out of most of their menu, and are extremely rude. Don’t go here unless you want to roll the dice on what food you get in your bag and want to wait 20 minutes for it.

El servicio pésimo te atiende enojados tardan mucho. Asco este lugar

-The manager is talking negatively about paying customers over the speaker. -The manager is cutting you off while ordering/speaking. -The manager is talking negatively about paying customers at the window. -We know Atlanta is not known for the existence customer service now it is spreading yo Smyrna. -And we also know the companies don't care about these reviews because they refuse to implement some type of training to do better. -Save your money in Atlanta & surrounding cities. I 'm pretty sure you can make it at home with a copycat recipe.