Popeyes Louisiana Kitchen

Don't waste your time coming here. Issue 1:The owner is too cheap & doesn't trust his/her customers to even have napkins, plastic utensil, and sauce packets for them to use. He/she literally hords them back behind the counter. I asked the workers why everything in the lobby was empty and was told the owner keeps them behind the counter! Issue 2: We sat at the counter and no one was there for 10-15ish min to take our order. Come to find out the one person was in the bathroom (understandable) but the rest of the staff just sat there ignoring the customers lining up. Customer service here was terrible on the rest of the staff just chillin out. Issue 3: The place was filthy! There was not one spot to sit in the ENTIRE place that didnt have food or trash on it. If they can't even keep the front clean for the customers to sit and eat I can't imagine how utterly disgusting the food prep area and cookers are. Even the parking lot had trash in it. To the owner & manager of this place... It speaks volumes how clean a place is.. if it's visibly that disgusting in public areas then the work stations where all your customers food is prepared is likely x10 worse! Quit being cheap about your 10cent utincils and napkins. If your worried about people stealing keep them at least on the front counter. Issue 4: Also not getting a reciept showing everything we bought was an issue as the person I was with thought they got one thing but was served another leaving them feeling cheated on their meal. They talked to the staff about it and my friend just got screwed over they didnt fix it. I ended up sharing half my meal for their mistake. And not getting a reciept to show proof of what was ordered and the cost of it. To be honest.. I'll never eat here again. The obovious showing from the owner that they don't trust the customers (who keep him/her in business) over napkins and stupid crap they buy in bulk. The fact your staff is too lazy to keep things clean and the huge disconnect between staff communication, bad customer service and getting the wrong meal than what was ordered and both of us customers having to suffer for their mistakes is mind blowing! (The pics don't do justice as well how gross the place was as it kinda blends in, but trust me in person it's gross, you have to wipe your seat off before sitting down).

There were several issues with cleanliness, food quality, employee morale, and customer service. my experience with dine in, tables, and floors were very dirty. The restroom was very dirty as well . Printer for recipients was not working and would not let customers know until after they paid which caused anger with customers who needed their recipient. Providing this detailed feedback to the management can help them identify areas for improvement and ensure a better experience for future customers.

We ordered online and picked it up at the drive through. Spicy chicken sandwich was undercooked, the meat was hard to eat. We also ordered wings, they were OK but to add and count these two pieces of chicken as part of the 6 piece is ridiculous. Only a person with no common sense would do this.

Love the Ghostpepper wings.

Again I went to be disappointed when I bought a meal and then had to buy drink because meal didn't with a drink. I thought meals come with drinks. Total disappointment guess I won't be going very often.