Popeyes Louisiana Kitchen

I am deeply disappointed with my recent experience at Popeyes. Despite placing my order well in advance, I arrived at the store only to find it closed before the scheduled closing time. This lack of adherence to their operating hours is unacceptable and inconvenienced me greatly. Additionally, I was promised a $15 offer which I did not receive. This inconsistency and failure to fulfill their promises reflects poorly on Popeyes' customer service and reliability.

Let’s start with I love Popeyes, been a fan for about 33 years. This was the most HORRIBLE experience I ever had with the franchise store. I came in to an empty store, placed my typical order of 2 pieces spicy, coleslaw and rice and beans. Decided to try the strawberry biscuits, the cashier told me 6 minutes. I waited 20 minutes, they burnt the biscuits. I explained that I could not wait anymore. Cashier decided to give me my order that wasn’t warm anymore because he had it sitting out behind the counter. Did not offer me to give me my money back for the biscuits, I had to ask for it. When I get to work and look at my food. NO RICE AND BEANS, NO SPICY CHICKEN (regular flavor) WAY TO SPOIL my day! Not sure if I will ever go back to the same store, which is sad because is close to my house. I would give minus 5 stars for this location if possible

They are really bad with customer service and they have to try their best to get better with customer service and the manager was rude to me. I ordered 12 pieces of nuggets and they gave me with a bad attitude and I’m not coming back to hear no more.

Train your staff in customer service! Stop serving old chicken!!

they put mayo on my sandwich when i asked them not to and refused to remake it

A little tucked away from Sunrise Valley but so good. Never had a bad chicken sandwhich