Popeyes Louisiana Kitchen

Too much darks

Realmente el pollo es delicioso

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Buen servicio

Where do I start. I don’t frequent this establishment. Mostly because I want to prevent aggravation in going here. The food quality is getting worse with chicken tenders looking white as a ghost. My biggest issue with this location is with mobile orders. I place an order and drive to this location with the food only starting to be packed when I got there. I thought maybe I will give them more time and come a bit later. I would wait twenty minutes more before I left so that I could just get my food and go. But still, I had to wait another 15-20 minutes for my food to be packed. Today I was at the mall in another town. Placed my order in the parking lot. Went to Aldi and picked up groceries. Got to the location and my order still was not ready. I came in forty minutes after my order was placed. I waited another 20 minutes for my food and for the franchise owners number and my receipt that for some reason was a problem to get. The tenders are cooked my not crunchy. Not the fries. It wasn’t a huge order. Just tenders, fries and mac. My biscuits were one less than I was suppose to get. Their excuse is that they were really busy. There was one cashier. One cook. And two workers preparing orders. There were five customers in the restaurant. Two of which already had their orders. It was not busy. They probably were understaff and were not managing their time correctly. They do not understand that the concept of mobile orders is to be able to walk in and take your food without the wait. This is place is the worst.