Ratings of Popeyes Louisiana Kitchen

google
Google
3.6
(824 Reviews)
yelp
Yelp
2.1
(11 Reviews)

Happy Hours & Specials

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Location & Hours

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

5223 N 30th St
Omaha, NE 68111
Monday
10:30 AM - 10:00 PM
Tuesday
10:30 AM - 10:00 PM
Wednesday
10:30 AM - 10:00 PM
Thursday
10:30 AM - 10:00 PM
Friday
10:30 AM - 10:00 PM
Saturday
10:30 AM - 10:00 PM
Sunday
10:30 AM - 10:00 PM

Recent Reviews

google
Mar 2024
Never gets meal correct, shrimp always cold and the day manager is not very friendly
google
Mar 2024
Was out of certain pieces of chicken, had to substitute. Smallest pieces of chicken I've ever seen . Totally not worth the price.
google
Feb 2024
This place sucks every time u go there u wait an insane amount of time the food is always so over breaded and grease balls, they happen to forget one of the items every time but it’s always rung up… says right on the receipt STAY AWAY GO ACROSS THE STREET I THINK SONIC MIGHT BE BETTER
google
Feb 2024
No se le puede dar ni una estrella servicio malo Ambiente que da miedo Personal pésimos Todo desordenado sucio Y demasiado tiempo de espera You can't give him a star. Bad service Environment that is scary Terrible staff All messy, dirty And too much waiting time.
google
Feb 2024
On January 11, 2034, I went to the drive through on the corner of 30th and Fort around 9:15pm. I asked if there were any chicken only specials and was told "no." That was not a problem. I looked over the menu and decided on the 24 piece wing platter. I began talking into the microphone to place the order and no one responded. I waited for about 2 minutes and no one came to the speaker to take my order so I drove up to the window. As soon as I drove up I heard the employee come on the speaker to take the person's order behind me in the drive through. When I was at the window, the employee walked away and passed by the window about 8 times talking to other employees, talking on a cell phone and at one point made eye contact with me and waved me off to leave. During all of her walking past me, I was waving my hand and honked my horn once to get her attention. After about 10 minutes of waiting a different employee came to the window and I asked to speak to the manager. Well to my surprise, the employee that had been walking past the window and waved me off was reportedly the manager! I asked her if she heard my order from earlier. She said no. I asked her why she kept walking by when I was trying to get her attention. She said she didn't see me. When I exclaimed that we made eye contact and she waved me off she said she didn't see me. She gave me 2-4 word answers, did not offer to take my order, offered no apology and flat out just didn't give a flying flip! When I asked her name she gave the name Irais, but she did not have a name tag or one that was visible so I don't even know if that was her real name. She was a slender, fair skin woman with dark hair pulled into a ponytail and she wore a light colored hoodie. She was very rude to me for just trying to order some chicken. All in all, I never got the chicken...I got a whole bucket of disrespect, and I left feeling like my time was wasted. We all have bad days, but learning how to manage those feelings and still do an effective job is vital. If I was asked for my recommendation, I would say staff training is warranted here. I might come back to this location. It's in my neighborhood and I like to frequent businesses in my neighborhood...but it may be a while before I go back if ever.
google
Feb 2024
January 31, 2024 10:40 a.m. I went to this particular location because I was in the area and I feel like that was a mistake! I walk in bright and early just opened there was 2 employee's sitting at at table on the phone and 1 girl was sitting on a table on her phone also. I was helped by the manager who said nothing to them. I ordered 24 wings of 2 different flavors, I don't understand why but the one with no sauce on it was in a square box was on the bottom of the bag and the other with sauce was on the top. Well it tilted at a angle when he gave me the bag, by the time I drove away I noticed it spilling out of the container and in my truck!! On the armrest and on the seat! Now I have to get my seat cleaned, this kind of stuff is crazy how people treat each other, so now what I got sauce for now has very little on it because it is in the bag in the trash. See photos for more details! Very sad that you pay people to act like this. Also it's ice cold @#$%!!!!!! and I didn't get a darn receipt, the manager wow really? He may as well been just a regular employee, no smile or nothing I could never be that kind of management!! January 31st 2024!

Frequently Asked Questions

What is Popeyes Louisiana Kitchen's rating?
Popeyes Louisiana Kitchen is rated an average of 3.6/5 stars across various online platforms.