They have like 5 homeless people sitting and yelling at you every time you go here. Also they throw food at you
My cousin got food poisoning from that Popeyes after he ordered a chicken sandwich also she is special needs
Harlem NY USA, downtown area lots of shopping
Customer service was terrible. The young woman at the counter must not have had her listening ears on tonight at 9:17. She and her friend continued to talk while processing my order incorrectly. I asked if she had boneless wings and she replied ghost pepper. I said no” not boneless” wings honey BBQ Guess what she gives me. I go back to the window and ask for boneless, she says ok I don’t hear you say boneless all while checking her phone and talking. She checks the register and tells me I have to pay extra. I repeat 5 boneless wings honey BBQ.Not a problem except this time she gives me 12 boneless pieces and a biscuit. I gave it back and said, “I’m sorry this is not what I asked for. She responds “ ok you need your Money back we don’t have what you asked for. “No, I want what I asked for.” She walks off and the manager, mamoud, comes over where I proceed to let him know she’s should not be behind a register and that she needs retraining. She showed him no respect. What a poor display of customer service and respect. Really sad. The only reason I didn’t take her picture is because she’s clearly a first generation American, a minor and a terribly poor representation of this franchise location.
Honestly food is good cashiers are very efficient best time I’d recommend going is rush hour because fries are way more crispy and warmer
AWFUL PLACE AND SERVICE. I ordered drumstick, they gave me breast, I ordered 4 pieces they gave me two, I ordered regular, they gave me spicy. how can they make everything wrong? and not mention there are people in the store asking for money and yelling at the customers.