They don’t wash they hands. They go from taking orders to preparing orders
The hispanic older lady on night shift is so rude! And completely incompetent at such a simple job. She’s slow and has the nerve to try and argue with customers. Like lady, you don’t even want to be here, so why are you here! Idk what happened, but it seems like you replaced everyone that was good on night shift with these people that do not want to work!
So apparently you need to order your sauces on the app or you'll get charged each sauce at the counter, I don't know if this is corporate policy or manager who thinks she can do what she wants but her attitude annoyed me enough not to come back
It literally does not matter whether or not you order ahead in the app, you will always wait 30 minutes to get your food. This location is the absolute worst! I'm not in the area often but the 3 to 4 times I have come here in the last year my experience is always the same. There is never an apology for making you wait 30 minutes for an app order that was placed 10 minutes before you even arrived. They need to get a better system, this is the only location that I have had this experience with. Wish I could give them negative stars for customer service.
Macaroni and cheese was mostly cheese and almost noodles when I tried to return it the counter rep said that's the way it should be however he got me another and more or less through it at me
Food was below temperature