Ratings of Popeyes Louisiana Kitchen

google
Google
3.9
(189 Reviews)

Happy Hours & Specials

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Location & Hours

Louisiana-inspired fast-food chain known for its spicy fried chicken, biscuits & sides.

Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 7:00 PM

Recent Reviews

google
Jan 2024
They served me a piece of chicken that was rotten. I had to go vomit to the restroom. But don’t worry, they gave me a 3 dollar refund for that piece of rotten food. That makes up for everything.
google
Jan 2024
I love it.
google
Jan 2024
Worst costumer service! The cashier (a young woman) was rude when I was ordering, I asked if she can repeat what she told to me (cuz' she spoke in a low voice, considering the noise in a mall) she just rolled her eyes and proceeded to gave me my receipt and didn't say anything. Apparently in the receipt there's not appear the cashier's name just a merchant ID. ‍♀️ HR needs to hire best managers or staff.
google
Dec 2023
At the location in the Great mall I sent my 12-year-old to get their own food while I waited for my own next door. I watched as the staff was totally rude to my quiet and shy kiddo and then continued to watch as they took care of all the orders except my son’s until none were left. Finally I went up there myself after 20 minutes of waiting only to find out that the cashier had been rude never gave them the slip for the order. When I looked at the receipt they gave my son, they had given him a torn off portion of the bottom with any mention of customer service numbers, order numbers, or the cashier who rang him up removed (presumably to avoid complaints directed at their terrible service). That’s not going to stop me from complaining when you treat people poorly (store numbers are public). Super disappointed that they’re hiring such trashy people. If you hate kids or you hate your life and you let that impact how you treat others, maybe don’t work in the service industry.
google
Dec 2023
El pollo es fresco y crocante pero...cobran tooooodo!! Cobran la salsa,aun la 1era y lo que ningún restaurante .cobran por rellenar el refresco 1 dollar..mejor el otro lugar de pollo q ue esta a lado en el mismo lugar ,son más amplios..
google
Dec 2023
엄청 배고픈 상태라 돌을 먹어도 맛있게 먹을정도였는데… 벨리페어 파파이스 좋아해서 여기서도 치킨 두조각 시켰어요. 첫입 닭다리에서 냄새가 너무 나서 반 먹고 다른 조각을 먹었는대 그거도 냄새가 너무 나서 그냥 버렸어요ㅠ 뼈랑 살이 고동색이던데 오래된건가 싶고ㅠ 속이 울렁거려서 근처 빵집 크로와상으로 뱃속 치킨 눌렀어요 파파이스라고 다 같은 파파이스는 아니네요.
google
Oct 2023
Popeyes chicken was my favorite. But over the years I found it highly depends on location. At some locations, I will almost get very good result every time. But for some places, 9 out of 10 times it was not good. This place is the first time I go, and I have to give it a 2 star for overcooked chicken wings. I think the KFC nearby is doing a much better job at the same price level.

Frequently Asked Questions

What is Popeyes Louisiana Kitchen's rating?
Popeyes Louisiana Kitchen is rated an average of 3.9/5 stars across various online platforms.

(408) 791-6320

Great Mall, 447 Great Mall Dr, Milpitas, CA 95035