Popeyes Louisiana Kitchen

The service here is horrible always a long azz wait in there lobby always close if they can’t run properly replace management or close until can be ran professionally and dnt want here give them a break it’s just chicken because other restaurants in area are short staffed in they are ran top tier and also if lobby is going to be closed why not post a sign to let us know Still most horrible service on hwy 58

Awful business.

Great chicken sandwich. Quick service during lunch.

Don't waist your time they wouldn't make my order for delivery because the chicken was "frozen". They are lazy and just want to collect a pay check and not work for it pathetic. If I could give a zero I would.

First time at the new Hixson location. Was convenient to my son's work. Honestly, I like Bojangles better. Biscuits had a weird after taste. Bone in chicken was on the smaller side. 12 pc family meal was pricey and didn't include any beverage. FYI, those duel lanes in drive thru are ridiculous. My order almost went to someone else that came after me in the outside lane.

Food was barely room temperature and they then microwaved tenders which made them soggy. Had ask for sauces. Seemed very unorganized. A guy that reeked of weed was flirting with one of the ladies behind the counter. The lady that seemed to be in charge was nice but won’t be going back.

Waited in line for over 21 minutes and received the wrong order. It doesn't matter what you order. They're gonna give you what they want to give you. I ordered a 12pc ghost pepper with red beans & rice and chicken sandwich with fries. What are received was 6 wings, a box full of fries, a chicken sandwich and undercooked rice with bean sauce.

1st time visit during store opening in Hixson, the chicken tenders were normal size, crispy and good. We had a positive experience. After being open three weeks, the chicken is now on a diet and not crispy. The biscuits have become flat, and smaller in size during the same time frame. The staff are without care, have poor attitudes, and customer service is lacking which with the poor quality of food now = we won’t be back, ever.